Let our certified team manage your IT
Want your IT to just work so you can focus on your business?
Our Managed IT Services take the stress out of tech. Once you're onboarded, we handle your IT issues, monitoring, and security — proactively supporting your systems and working alongside you to achieve your business goals. Choose from the service levels below, or if you're unsure what fits best, get in touch and we'll help you find the right solution.
Our Managed IT Services take the stress out of tech. Once you're onboarded, we handle your IT issues, monitoring, and security — proactively supporting your systems and working alongside you to achieve your business goals. Choose from the service levels below, or if you're unsure what fits best, get in touch and we'll help you find the right solution.
Essentials
What’s included?
Remote support
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Assistance via phone or online tools to fix issues without needing to be on-site.
Windows and macOS updates
Regular updates for your computer’s operating system to ensure it’s secure and running smoothly.
AI-backed endpoint security (EDR)
Protection using artificial intelligence to detect and block potential security threats on devices.
Basic Email filtering
Automatically blocks spam and malicious emails to keep inboxes safe.
Security training
Training to help your team spot security risks like phishing emails or unsafe websites.
Routine review and service improvements
Regular checkups to make sure everything is running well, with suggestions for improvements.
4-hourly backups of Mail, Teams, and OneDrive
Backups of important files and communications every 4 hours to prevent data loss.
Protection from phishing sites
Blocks dangerous websites which could lead to phishing on your PCs
Basic application patching
Ensures that supported non-Microsoft apps like pdf readers are kept up to date
Advanced
What’s included?
Remote Support
Assistance via phone or online tools to fix issues without needing to be on-site.
Windows and macOS updates
Regular updates for your computer’s operating system to ensure it’s secure and running smoothly.
Business Hours Managed AntiVirus/EDR
Protection using artificial intelligence to detect and block potential security threats on devices.
Advanced Email filtering
Automatically blocks spam and malicious emails to keep inboxes safe.
Routine review and service improvements
Regular checkups to make sure everything is running well, with suggestions for improvements.
4-hourly backups of Mail, Teams, and OneDrive
Backups of important files and communications every 4 hours to prevent data loss.
Continuous monitoring of PCs and websites
Ongoing checks to spot any issues or threats in real-time, keeping everything secure.
Automatic branded email signatures
Ensures every email sent by your team has a consistent company-branded signature.
Web content filtering for malware and unwanted sites
Blocks dangerous websites and malware to prevent infections and distractions.
Dark web monitoring for leaked credentials
Scans the dark web for any of your company’s sensitive data that may have been exposed or stolen.
Application Updates
Ensures that non-Microsoft apps are kept up-to-date for security and performance.
Security training
Training to help your team spot security risks like phishing emails or unsafe websites.
Prime
What’s included?
Remote Support
Assistance via phone or online tools to fix issues without needing to be on-site.
Windows and macOS updates
Regular updates for your computer’s operating system to ensure it’s secure and running smoothly.
24/7 SOC Managed AntiVirus and O365 Monitoring
Human and automatic monitoring of your systems and O365 environment to help protect against hackers and stop them in their tracks.
Document Encryption and Protection Management
Using advanced tools, documents and emails can be labelled depending on confidentiality. This will then prevent unwanted access to the file, regardless of where it ends up.
Advanced Email filtering
Automatically blocks spam and malicious emails to keep inboxes safe.
Security training
Training to help your team spot security risks like phishing emails or unsafe websites.
Routine review and service improvements
Regular checkups to make sure everything is running well, with suggestions for improvements.
4-hourly backups of Mail, Teams, and OneDrive
Backups of important files and communications every 4 hours to prevent data loss.
Continuous monitoring of PCs and websites
Ongoing checks to spot any issues or threats in real-time, keeping everything secure.
Automatic branded email signatures
Ensures every email sent by your team has a consistent company-branded signature.
Web content filtering for malware and unwanted sites
Blocks dangerous websites and malware to prevent infections and distractions.
Application Updates
Ensures that non-Microsoft apps are kept up-to-date for security and performance.
Basic anti-phishing and anti-malware protection
Protects against fake emails that try to steal information, and blocks malicious software.
Dark web monitoring for leaked credentials
Scans the dark web for any of your company’s sensitive data that may have been exposed or stolen.
VPN for your remote users
A tool that creates a secure, encrypted connection for employees working remotely or on public networks to help protect against hackers.
Only need Ad-Hoc support?
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With over 15 years of experience providing exceptional IT support to businesses across private and public sectors, ensuring seamless technology operations and strategic solutions.
Reach Out
+44 118 228 0744
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hello@itfinity.co.uk